Privacy policy.

iBrow Boutique is a beauty studio located at:

Throughout this Privacy Policy, the words “iBrow Boutique,” “we,” “us,” and “our” refer to iBrow Boutique. The words “you,” “client,” and “visitor” refer to anyone who visits our website, contacts us, books an appointment, visits our studio, or receives services from us.

We may collect information that you provide directly to us, information collected automatically through the website, and information provided through third-party platforms we use for booking, communication, analytics, reviews, or payments.

Information you provide may include:

• Name
• Phone number
• Email address
• Appointment details
• Service preferences
• Message content
• Social media username, if you contact us through social media
• Photos or videos you choose to provide
• Consultation form responses
• Consent form responses
• Health, skin, allergy, or service-related information you voluntarily disclose
• Payment or billing information, where applicable
• Review or testimonial content

Information collected automatically may include:

• Device type
• Browser type
• IP address
• Approximate location
• Pages viewed
• Time spent on the website
• Links clicked
• Referring website
• Cookies or similar tracking information
• Website performance and analytics data

We do not intentionally collect sensitive information unless it is relevant to consultation, service safety, appointment preparation, consent, records, or client care.

Some beauty, cosmetic, permanent makeup, paramedical, skin, hair removal, and aesthetic services require us to understand certain client conditions before performing a service.

You may be asked to provide information about:

• Allergies
• Skin sensitivities
• Prior cosmetic tattooing or permanent makeup
• Prior reactions to pigments, cosmetics, adhesives, wax, skincare, numbing products, or topical products
• Medications or treatments that may affect the skin
• Recent procedures, peels, laser treatments, injectables, surgery, or sun exposure
• Pregnancy or breastfeeding, where relevant
• Active skin conditions, wounds, infections, irritation, cold sores, or inflammation
• Medical conditions that may affect service suitability, healing, bleeding, or pigment retention

This information is used to help determine whether a service may be appropriate, safe, or suitable for you. It is not used to diagnose, treat, cure, or prevent medical conditions.

We may use your information to:

• Respond to your messages
• Book, confirm, reschedule, or cancel appointments
• Provide services
• Prepare for your visit
• Maintain client records
• Send appointment reminders
• Provide aftercare instructions
• Communicate about deposits, payments, or appointment policies
• Personalize your client experience
• Improve our website, services, and client communication
• Display reviews or testimonials, where permitted
• Maintain quality control and service records
• Protect the safety of clients, staff, and the studio
• Comply with legal, regulatory, insurance, accounting, or business obligations
• Prevent fraud, misuse, spam, security issues, or unauthorized access

We may also use your contact information to send studio updates, promotions, or service information, but only where permitted by law or with your consent where required.

We may use third-party platforms and service providers to operate parts of our business. These may include the Altegio booking platform, Cloudflare hosting and security, Google Maps and Google Business Profile, the Featurable Google Reviews widget, analytics tools, email and SMS providers, payment processors, and the social platforms linked from this site.

These may include:

• Online booking platforms
• Payment processors
• Website hosting services
• Analytics tools
• Email services
• SMS or phone communication tools
• Social media platforms
• Google Maps or Google Business Profile
• Review platforms
• Cloud storage or business software providers

When you use these third-party services, your information may also be collected and processed according to their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or platforms.

If payments, deposits, or prepayments are processed online, they may be handled by third-party payment processors or booking platforms.

We do not intentionally store full credit card numbers on our website.

Payment processors may collect information needed to complete your transaction, including payment card details, billing information, transaction history, and fraud prevention data.

We may take photos or videos for consultation, client records, progress tracking, quality control, education, portfolio, or service planning purposes.

Marketing use of identifiable client photos or videos should be based on client consent.

Examples of marketing use may include:

• Website portfolio
• Social media posts
• Advertising
• Before-and-after galleries
• Educational content
• Printed or digital promotional materials

If you want a photo or video removed from channels we control, contact us at ibrowmiami@gmail.com. We will review your request and remove content where reasonably possible, unless we are required or permitted to keep it for records, legal, safety, insurance, or business purposes.

Our website may use cookies, pixels, analytics scripts, or similar technologies. These tools may help us:

• Understand website traffic
• Measure page performance
• Improve user experience
• See which pages visitors use
• Remember basic preferences
• Support advertising or remarketing, if used
• Protect the website from spam, misuse, or security threats

You can adjust cookie settings through your browser. Some parts of the website may not function properly if cookies are disabled.

We may use analytics or advertising tools such as Google Analytics, Google Search Console, Meta tools, TikTok tools, Cloudflare analytics, or similar services. We also operate a small internal page-view counter so we can understand basic studio website traffic without relying solely on third parties.

These tools may collect information such as:

• Device information
• Browser information
• Approximate location
• Pages visited
• Traffic source
• Interactions with the website
• Conversion or booking-related activity

We use this information to understand how visitors find and use the website, improve our marketing, and evaluate business performance.

We do not sell your personal information in the ordinary meaning of the word.

We may share information with trusted service providers who help us operate the studio, website, booking process, payment process, communication systems, analytics, marketing, hosting, security, or business administration.

We may also share information when needed to:

• Complete your booking
• Process payments
• Send appointment reminders
• Provide client support
• Comply with legal obligations
• Respond to lawful requests
• Protect our rights, clients, staff, or business
• Prevent fraud, misuse, or security threats
• Transfer business records in connection with a sale, merger, restructuring, or business transfer

Service providers are expected to use information only as needed to provide services to us or to you.

When you contact us by phone, email, SMS, booking platform, or social media, we may use the information you provide to respond to you and manage your client relationship.

We may contact you about:

• Appointment confirmation
• Appointment changes
• Preparation instructions
• Aftercare instructions
• Follow-up questions
• Service recommendations
• Studio updates
• Promotions, where permitted

You may ask us to stop sending promotional messages. Appointment-related and service-related messages may still be sent when necessary.

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

• Appointment records
• Client care records
• Consent records
• Before-and-after progress tracking
• Accounting and tax purposes
• Legal, insurance, and business requirements
• Dispute prevention or resolution
• Safety and quality control

When information is no longer needed, we may delete, anonymize, or archive it according to our business practices.

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, online platform, or digital storage method is completely secure.

You should avoid sending highly sensitive information through unsecured channels such as public social media comments or unencrypted messages.

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Ask us to stop sending promotional communications
• Withdraw certain consents, where applicable
• Ask questions about how your information is used

To make a request, contact us at ibrowmiami@gmail.com.

We may need to verify your identity before responding. We may also need to retain certain information for legal, safety, accounting, insurance, or business purposes.

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13 through this website.

If you believe a child has provided personal information to us, please contact us and we will review the request.

Clients under the age of majority may require parent or guardian consent for certain services.

Our studio is located in Florida, United States. If you access our website from outside the United States, you understand that your information may be processed in the United States or by service providers located in other jurisdictions.

Our website may link to external websites, including booking platforms, Google Maps, social media, review pages, or third-party services.

We are not responsible for the privacy practices, terms, security, or content of external websites.

Please review the privacy policies of those third-party websites before providing personal information.

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website, booking system, or studio services after updates are posted means you accept the updated Privacy Policy.

Questions about this Privacy Policy may be sent to: